Job Description

Job Title: Hotel Assistant General Manager

Location:

• Oakbrook Terrace, IL

Salary:

• $55K - $60K

Position Overview:

Take on a key leadership role as Hotel Assistant General Manager, where your expertise in operations and people management will be instrumental in delivering outstanding guest experiences and ensuring the property runs smoothly. This position offers an opportunity to make a meaningful impact on the hotel’s success while collaborating with a motivated team.

Key Responsibilities:

• Operational Oversight : Supervise daily operations across all departments to ensure efficiency and high-quality service delivery. 
• Staff Leadership : Mentor and guide a dedicated team, creating a culture of teamwork, growth, and excellence.
• Guest Satisfaction : Address guest concerns swiftly and implement improvements to enhance guest services.
• Strategic Planning : Support the development and execution of initiatives that align with the hotel's overall objectives.
• Quality Assurance : Uphold consistent quality standards and ensure regulatory compliance in all operational areas.
• Financial Management : Assist with budget planning, monitor expenses, and identify cost-saving opportunities without compromising service quality.
• Crisis Management : Implement and train staff on proper procedures for handling emergencies or unexpected situations effectively.

Necessary Skills:

• Leadership : Proven ability to lead and inspire a team to achieve objectives and maintain high service standards.
• Communication : Excellent verbal and written communication skills, essential for effective collaboration with staff and guests.
• Problem-Solving : Strong capability to resolve issues efficiently and foster continuous operational improvements.
• Attention to Detail : A dedicated focus on maintaining service quality and operational consistency.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• 2-3 years of experience in a hospitality management role or similar leadership position.
• A track record of enhancing guest satisfaction and operational performance.
• Hands-on experience with key operations such as front desk, housekeeping, and food and beverage management.

Why Join Us?

Be part of a thriving team committed to innovation and excellence in hospitality. This role offers the opportunity to contribute directly to guest enjoyment and operational success. You will work alongside passionate professionals in an environment that values growth and recognizes dedication. Together, we aim to set new standards for service and performance. This is a great chance to further your career in the hospitality industry while making a positive impact on the daily operations and long-term vision of the property.

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