UPS Store Assistant @Washington, MI - Full Time Job at RaiZan Solutions, Washington, MI

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  • RaiZan Solutions
  • Washington, MI

Job Description

Work Schedule: Monday through Friday between 9 AM to 6:30 PM The ideal candidate will have meticulous attention to detail and prior retail experience. You will be responsible for the daily tasks of the store.

RESPONSIBILITIES:

  • Deliver outstanding customer service to walk-in customers and telephone inquiries.
  • Continuously practice good listening skills with customers, UPS Store team members, and leadership.
  • Take ownership of the customer's shipping needs and offer viable solutions.
  • Take action to learn all product and service offerings, alternative solutions, and industry trends.
  • Operate all equipment, software, and devices.
  • Maintain a clean, organized, and safe working environment.
  • Stay current with web-based training and best practices.
  • Empathize and manage demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience.
  • Package shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents.
  • Take ownership of customers’ packing, shipping, and/or print problems and offer viable solutions.

QUALIFICATIONS:

  • Strong computer skills, including Microsoft Office and Adobe Suites.
  • Strong verbal and written communication skills, including spelling and math.
  • Prompt, reliable, and responsible.
  • Able to lift 40+ pounds.
  • Valid driver's license and reliable transportation.

BENEFITS:

  • Competitive wages and positive work atmosphere.
  • Discounts on shipping.
  • Flexible scheduling and work hours.
  • Advancement opportunities.
  • Casual and creative work environment.
  • Free parking.
  • Formal ongoing training program and on-the-job training program.

Job Tags

Full time, Casual work, Flexible hours, Monday to Friday,

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